Negotiation Techniques
Driving a negotiation can not be improvised! Knowing how to conduct a negotiation requires reactivity, diplomacy, adaptation and a lot of creativity and talent. What are negotiation techniques? You have a client to convince or an ongoing project management, in this case, your ability to negotiate is essential. Negotiation techniques involve communication and interpersonal communication. To succeed in a negotiation, it is pertinent: * To establish a climate of confidence to better understand the other party, * To interpret the points that other deems important. Which approach to negotiation? There are three approaches to negotiation: winner/loser - loser/loser - winner/winner * Winner/loser: you win the negotiation and the other lost, * Loser/loser: neither side wants to give up, negotiation is at an impasse, goals will not be achieved, * Winner/winner: Everyone gets roughly what he wants, both parties are satisfied with the...